Support & Services
A reliable fire-detection system depends on more than the detector itself. An Chi works with project stakeholders to translate fire-safety requirements into an application-specific system that can be installed, commissioned and maintained effectively.
Support From Concept to Commissioning
Application Consultation
Review the protected environment, operating conditions, airflow and risk profile to identify an appropriate detection approach.
Product Selection
Match monitoring area, sensitivity, environmental conditions and system architecture to the appropriate SecuriSmoke ASD model and accessories.
Design Coordination
Support sampling-pipe planning and project coordination, with access to Securiton design resources including ASD PipeFlow and international design expertise.
Installation & Commissioning Support
Coordinate implementation and commissioning so that the installed system reflects the approved design and intended detection performance.
Maintenance & Technical Support
Support ongoing system reliability after commissioning, including troubleshooting, maintenance coordination and access to Securiton technical assistance.
Training
Securiton provides partner training for the sale and application of contracted products, supported by technical resources and an online training platform.
Request Technical Support
Tell us about your project and our team will be in touch.